Seagate Black Armor NAS 400 – Fail

Oct 12, 2011

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In:Storage

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Recently, I’ve had the experience of purchasing and attempting to get a NAS device working on my network. The Seagate Black Armor was recommended. My experience with the device unfortunately has not been rewarding.

The Seagate Black Armor has been noted to support up to 4x3TB drives. That is a total of 12TB.

Upon opening the box, setting up the device, and inserting the 4x 3TB Seagate harddrives, the box ran smoothly and the lights lit up in green with “Black Armor” turning up on the LCD screen. The tiny instruction booklet with brief instructions said that the drives should take 8-9 hours to be prepared before the words “Black Armor” turned up on the LCD. It turned up in less than 10 mins.

So maybe it was I had been playing around with the harddisks. I had attempted to get it to work on a Redhat workstation and used fdisk/parted to manipulate the drives partitions.

After querying the LCD screen for the IP address the NAS device had adopted, I open a web browser to view/configure the NAS device. Access to the NAS device via a browser was positive.

A simple login and TADA, the drives were viewable. However the NAS device has not properly accessed the 4x3TB devices. They were just sitting there and creating access volumes was a challenge

Seagates’ advice was to reset the Black Armor device. This is done by clicking on the pinhole at the back of the device. The NAS device lights would turn amber, and the device would finally reboot.