The Agile Director <a href=”http://theagiledirector.com/content/4-things-twitter-can-give-business-intelligence” target=”_blank”>recently commented</a> on using Social Media feeds as a form of data to give organisations insight through Business Intelligence initiatives formed on social media. This is very true. If companies realise that their businesses are built on their customers, all their internal systems should align accordingly. This is applicable to retail, property, media, communications, telcos, etc.., and the end-results are forward thinking, pro-active, customer-centric organisations.
The Data Chasm represents the gap between those who realise this paradigm. It’s as fundamental as the <a href=”http://www.catb.org/~esr/writings/homesteading/” target=”_blank”>manifesto </a>of “<a href=”http://en.wikipedia.org/wiki/The_Cathedral_and_the_Bazaar” target=”_blank”>The Cathedral and the Bazaar</a>”.
Data – A large portion of the corporate future will be driven by those who have it, and those who don’t. Then its driven by those who know what to do with it, and those who don’t.
The gap between the haves and have nots is growing, where even governments, and corporations fall under the have nots.
Open data is the way forward to close the chasm. Supplying data alone is only the first step. As in economics, banking, media, supply chain, logistics, there are eco-systems of data analysts that churn out information. But yes, the common denominator across all these diverse industries is digital media. That is the key to bridge the data chasm.