Generative AI tools can save time on writing, research and analysis. A few simple rules keep that use safe.
Use Approved Tools
Use tools your organisation has approved, which should have suitable data protections. Consumer versions may retain or train on what you enter.
Be Careful With Data
Don't paste into AI tools, unless your organisation's policy allows it:
- personal information about customers or colleagues;
- confidential business information, contracts or financial data;
- passwords, keys or security details;
- unreleased product or legal information.
When in doubt, remove identifying details first.
Check Everything That Matters
AI output can be wrong, outdated or invented. Verify facts, figures, quotes and references, run and test code, and review tone before sending anything externally.
Stay Accountable
You're responsible for work you submit, regardless of how it was produced. Don't present AI output as your own expert judgement without reviewing it.
Be Transparent
Follow your organisation's guidance on disclosing AI use — for example in published content, client work or academic settings.
Good Uses
Drafting and editing, summarising long documents you're allowed to share, brainstorming, explaining concepts, and first-pass analysis you then check.
Poor Uses
Final decisions about people, legal or medical advice without expert review, and anything where an undetected error would be costly.